Privacy Policy
Privacy Policy
Last Updated: August 22, 2026
Shajpori (“Shajpori”, “we”, “us”, or “our”) operates shajpori.com (the “Website” or “Site”). This Privacy Policy explains how we collect, use, store, and disclose your Personal Information when you visit our Website, create an account, place an order, contact us, or otherwise use our services.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or how we handle your Personal Information, you may contact us using the information below:
Brand: Shajpori
Website: shajpori.com
Email: [Insert official Shajpori email address]
Business Address: [Insert Shajpori business address]
Phone: [Insert customer support phone number]
If you wish to make a privacy-related complaint or request access, correction, or deletion of your Personal Information, please contact us using the details above.
2. Personal Information We Collect
When you visit or use Shajpori, we may collect certain information about your device, your interaction with our Website, and information necessary to process your purchases.
The information we collect may include the following:
2.1 Device and Website Usage Information
When you access our Website, certain information may be collected automatically.
Purpose of collection:
To operate and maintain our Website
To improve website performance and functionality
To understand how visitors use our Website
To detect technical problems
To prevent fraud, abuse, and security threats
To improve our products and services
To perform analytics and reporting
Information may include:
IP address
Browser type and version
Device type
Operating system
Time zone
Language preference
Pages visited
Products viewed
Search terms
Referring websites
Date and time of visits
Website interaction information
Cookies and similar technologies
This information may be collected automatically through cookies, log files, pixels, tags, analytics tools, and other similar technologies.
2.2 Order and Purchase Information
When you place an order with Shajpori, we collect information necessary to process and fulfil your order.
Purpose of collection:
Process and confirm your order
Process payments
Arrange delivery
Provide invoices and order confirmations
Contact you regarding your order
Handle returns, exchanges, refunds, and complaints
Prevent fraudulent or suspicious transactions
Maintain business and transaction records
Provide customer support
Send promotional communications where permitted and where you have provided the necessary consent
Information may include:
Full name
Billing address
Shipping/delivery address
Email address
Mobile/telephone number
Order details
Product information
Order value
Payment-related information
Delivery information
Return/refund information
Communication history relating to your order
We do not intend to store your complete payment card details on our own systems where payment is processed through a third-party payment provider. Payment information may instead be processed by the applicable payment gateway or financial service provider according to its own privacy policy and security practices.
2.3 Customer Account Information
If you create a customer account on Shajpori, we may collect:
Name
Email address
Mobile number
Password or authentication information
Saved addresses
Order history
Wishlist or saved products
Account preferences
This information is used to provide and maintain your customer account and improve your shopping experience.
2.4 Customer Support Information
When you contact Shajpori through email, phone, social media, messaging platforms, contact forms, or other communication channels, we may collect information that you voluntarily provide.
This may include:
Name
Phone number
Email address
Order number
Product information
Delivery information
Images or documents you send to us
Your questions, complaints, feedback, or other communications
Purpose of collection:
Respond to customer enquiries
Provide customer support
Resolve complaints
Process returns, exchanges, and refunds
Investigate delivery or product-related issues
Improve our services
3. How We Use Personal Information
We may use your Personal Information for the following purposes:
To provide products and services to you
To process and fulfil orders
To arrange delivery
To process payments
To communicate with you about your orders
To provide customer support
To process returns, refunds, and exchanges
To maintain customer accounts
To improve our Website and services
To analyse customer and website activity
To detect and prevent fraud
To protect the security of our Website
To comply with applicable laws and regulations
To send promotional communications where permitted
To provide personalised offers and product recommendations
To administer promotions, offers, competitions, or campaigns
To maintain appropriate business and financial records
4. Sharing Personal Information
We do not sell your Personal Information as a standalone product or service.
However, we may share necessary Personal Information with trusted third parties when required to operate our business and provide our services.
These parties may include:
Payment Service Providers
We may share necessary information with payment gateways, banks, mobile financial services, card processors, or other payment providers to process your transactions.
Delivery and Courier Partners
We may provide your name, telephone number, delivery address, and order information to courier and logistics companies so that your order can be delivered.
Technology and Hosting Providers
We may use third-party technology, hosting, database, security, analytics, communication, or software providers to operate and maintain our Website and services.
Marketing and Advertising Providers
Where applicable and permitted by law, we may use advertising and marketing service providers to help us promote Shajpori products and measure the effectiveness of our marketing campaigns.
Legal and Regulatory Authorities
We may disclose Personal Information when we reasonably believe disclosure is necessary to:
Comply with applicable laws
Respond to lawful requests from government or regulatory authorities
Protect our legal rights
Prevent fraud or illegal activity
Protect the safety of our customers, employees, or other individuals
Investigate suspected violations of our terms or policies
We only seek to share information that is reasonably necessary for the relevant purpose.
5. Payment Information
Payments made through Shajpori may be processed by third-party payment providers.
Depending on the payment method selected by you, the payment provider may collect and process payment-related information according to its own terms and privacy policy.
Shajpori does not intentionally collect or store complete payment card details unless expressly stated otherwise.
You should review the privacy policy of the payment provider used for your transaction for additional information regarding how your payment information is handled.
6. Delivery and Courier Information
To fulfil your order, we may provide necessary customer information to our delivery and logistics partners.
This information may include:
Customer name
Mobile number
Delivery address
Order number
Package information
Cash-on-delivery amount, where applicable
This information is used solely for purposes connected with delivery, order fulfilment, customer communication, and related services.
7. Cookies and Similar Technologies
Shajpori may use cookies and similar technologies to improve your browsing and shopping experience.
A cookie is a small text file stored on your computer, mobile phone, tablet, or other device when you visit a website.
We may use cookies for purposes including:
Keeping products in your shopping cart
Remembering your preferences
Maintaining customer sessions
Improving website functionality
Understanding website traffic
Measuring website performance
Analysing customer behaviour
Providing relevant marketing and advertising
Detecting fraud and security threats
Cookies may be classified as:
Necessary Cookies
These cookies are required for important functions of the Website, such as shopping cart, checkout, login, security, and account functionality.
Functional Cookies
These cookies help remember preferences and improve your experience.
Analytics Cookies
These cookies help us understand how visitors use our Website and identify areas for improvement.
Advertising Cookies
Where applicable, these cookies may help us measure advertising campaigns and show more relevant advertisements.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the Website.
8. Analytics
We may use analytics services to understand how visitors use Shajpori.
Analytics information may include:
Number of visitors
Pages visited
Products viewed
Traffic sources
Device information
Website interaction
Conversion information
General geographic information
Analytics information helps us improve our Website, products, customer experience, and marketing activities.
If we use third-party analytics providers, those providers may process information according to their own privacy policies.
9. Advertising and Marketing
Where applicable, Shajpori may use digital advertising platforms and marketing technologies to promote our products and services.
We may use information such as:
Products viewed
Products purchased
Website interactions
General customer preferences
Advertising interactions
Campaign engagement
This may help us understand the effectiveness of our advertising and provide customers with more relevant product recommendations or advertisements.
We do not intend to sell your Personal Information to advertising companies.
You may unsubscribe from promotional emails or marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.
Please note that even if you opt out of promotional communications, we may still send essential communications relating to your orders, account, payments, delivery, security, or other transactions.
10. Customer Reviews, Photos and User Content
If you voluntarily submit a product review, photograph, comment, testimonial, or other content to Shajpori, we may use that content for business and marketing purposes, subject to applicable law and the terms under which the content was submitted.
We will not intentionally publish sensitive Personal Information as part of marketing content without appropriate permission.
If you believe that content containing your Personal Information has been published improperly, please contact us.
11. Data Security
We take reasonable administrative, technical, and organisational measures to protect Personal Information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been accessed without permission.
12. Data Retention
We retain Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy.
For example, we may retain information relating to:
Orders
Payments
Invoices
Returns and refunds
Customer accounts
Customer support
Legal and regulatory requirements
Fraud prevention
Business records
When Personal Information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and business requirements.
13. Children's Privacy
Shajpori is an online retail service and is not intentionally directed at children.
We do not knowingly collect Personal Information from children for purposes that are prohibited by applicable law.
If you are a parent or legal guardian and believe that a child has provided Personal Information to us without appropriate permission, please contact us so that we can review the matter and take appropriate action.
14. Fraud Prevention and Security Monitoring
To protect Shajpori and our customers, we may use information to identify suspicious or fraudulent activities.
This may include analysing:
Transaction information
IP addresses
Device information
Order history
Delivery information
Repeated failed transactions
Unusual purchasing patterns
Where appropriate, an order may be reviewed, delayed, cancelled, or declined if we reasonably believe it presents a risk of fraud, payment abuse, or other unlawful activity.
15. Your Privacy Rights
Depending on applicable law and your location, you may have rights relating to your Personal Information.
These may include the right to:
Request access to Personal Information we hold about you
Request correction of inaccurate information
Request deletion of certain Personal Information
Request information about how your Personal Information is used
Withdraw consent where processing is based on consent
Object to certain processing
Opt out of marketing communications
Request information about certain third-party disclosures
To exercise a privacy right, please contact us using the contact information provided in this Privacy Policy.
We may need to verify your identity before fulfilling certain requests in order to protect your Personal Information.
16. Marketing Preferences
You may choose not to receive promotional communications from Shajpori.
If you no longer wish to receive marketing communications, you can:
Use the unsubscribe option in promotional emails;
Contact our customer support team; or
Follow the applicable opt-out instructions in the communication.
Please note that opting out of marketing communications will not prevent us from sending necessary transactional messages, such as order confirmations, payment notifications, delivery updates, account security notices, or refund information.
17. Third-Party Websites
Our Website may contain links to third-party websites, applications, social media platforms, payment providers, or other services.
Shajpori is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of third-party services before providing them with Personal Information.
18. International Data Transfers
Some of our technology, payment, hosting, analytics, communication, advertising, or other service providers may process information outside Bangladesh.
Where Personal Information is transferred to another country, we will take reasonable steps to ensure that such information is handled in accordance with applicable legal requirements and appropriate security measures.
19. Do Not Track
Some web browsers provide a “Do Not Track” feature that sends a signal to websites indicating that you do not want your online activity to be tracked.
Because there is currently no universally accepted standard for responding to all Do Not Track signals, Shajpori may not respond to such signals in every situation.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes to our business practices
Changes to our Website
New services or technologies
Changes to applicable laws
Changes to our data-processing practices
Other operational or security requirements
When we make significant changes, we may update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
21. Complaints
If you have a concern about how Shajpori handles your Personal Information, please contact us first using the contact details provided above.
We will review your complaint and make reasonable efforts to respond and resolve the issue.
Where applicable, you may also have the right to contact the relevant data protection or regulatory authority in your jurisdiction.
22. Contact Information
For questions, privacy requests, complaints, or other matters relating to this Privacy Policy:
Shajpori
Website: shajpori.com
Email: [Insert official Shajpori email address]
Phone: [Insert official customer support number]
Business Address: [Insert registered/business address]
Country: Bangladesh
Last Updated: August 22, 2026